I had doubts initially about the quality of the diamonds and how too good to be true it sounded. I received my engagement ring on time as promised by customer service.The ring was a little bigger for my fiancee after we got engaged and I had to send it back for resizing. It was returned on a timely basis. My Fiancee is very happy with the Ring. My satisfaction with Primestyle is far beyond expectations 100%. I would recommed my friends and family to buy from primestle.